Important Notice: This privacy policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and international data protection standards. By using our services, you acknowledge that you have read and understood how we handle your personal information.
Privacy Policy
Last Updated: January 15, 2025
Introduction and Data Controller Information
Futureappdrive ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. As a financial management communication education platform based in the Philippines, we handle your data with the utmost care and transparency.
This policy explains how we collect, use, store, and protect your personal data when you interact with our website, educational programs, and services. We serve as the data controller for all personal information collected through our platform.
Contact Information for Data Protection Queries
Futureappdrive Data Protection Office
Address: Pacita Avenue, San Vicente, San Pedro City, 4023, Philippines
Phone: +639615434007
Email: contact@futureappdrive.com
Privacy Inquiries: privacy@futureappdrive.com
Information We Collect
We collect different types of information to provide you with quality educational services and improve your learning experience. Here's what we gather and why:
| Data Type | Examples | Collection Method | Purpose |
|---|---|---|---|
| Personal Identification | Name, email address, phone number | Registration forms, contact forms | Account creation, communication |
| Educational Information | Learning progress, course preferences, skill assessments | Platform interactions, assignments | Personalized learning experience |
| Technical Information | IP address, browser type, device information | Automatic collection via cookies | Platform optimization, security |
| Communication Data | Messages, feedback, support requests | Direct communication with us | Customer support, service improvement |
Sensitive Personal Information
We do not intentionally collect sensitive personal information such as government-issued ID numbers, financial account details, or health information unless specifically required for educational verification purposes. When such data is necessary, we obtain explicit consent and implement additional security measures.
How We Use Your Information
Your information helps us deliver better educational services and maintain a secure learning environment. We use your data for these specific purposes:
- Educational Service Delivery: Creating personalized learning paths, tracking your progress, providing course recommendations, and delivering educational content tailored to your needs.
- Communication and Support: Sending course updates, responding to inquiries, providing technical support, and sharing important announcements about our programs.
- Platform Improvement: Analyzing usage patterns to enhance our educational tools, developing new features, and improving overall user experience.
- Legal Compliance: Meeting regulatory requirements under Philippine law, maintaining records for educational accreditation, and ensuring compliance with data protection regulations.
- Security and Fraud Prevention: Protecting your account from unauthorized access, preventing fraudulent activities, and maintaining platform security.
Legal Basis for Processing: We process your personal data based on legitimate interests for educational service provision, contractual necessity for course delivery, legal compliance requirements, and your explicit consent for marketing communications.
Information Sharing and Disclosure
We believe in transparency about when and why we might share your information. We only share your personal data in these specific circumstances:
Service Providers and Partners
We work with trusted third-party service providers who help us deliver our educational services. These include cloud hosting providers, email service providers, payment processors, and educational technology partners. All service providers must sign data processing agreements and comply with our privacy standards.
Legal Requirements
We may disclose your information when required by Philippine law, court orders, or government regulations. This includes compliance with the Data Privacy Act of 2012, tax reporting requirements, and cooperation with law enforcement investigations when legally mandated.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of such changes and ensure the new entity maintains the same level of data protection.
Your Privacy Rights
Under the Philippine Data Privacy Act and international standards, you have several important rights regarding your personal information:
Right to Access
Request copies of your personal data we hold. We'll provide this information within 30 days of your request, including details about how we use your data.
Right to Correction
Update or correct inaccurate personal information. You can modify most information directly through your account settings or by contacting us.
Right to Erasure
Request deletion of your personal data when it's no longer necessary for our services or you withdraw consent, subject to legal retention requirements.
Right to Data Portability
Receive your personal data in a structured, commonly used format that allows you to transfer it to another service provider.
Right to Object
Object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
Right to Restrict Processing
Limit how we process your personal data in certain circumstances, such as when you contest the accuracy of the information.
How to Exercise Your Rights
To exercise any of these rights, contact us at privacy@futureappdrive.com or call +639615434007. We'll respond within 30 days and may need to verify your identity to protect your information. There's no fee for most requests, but we may charge a reasonable fee for excessive or repeated requests.
Data Security and Protection
Protecting your personal information is our top priority. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction:
- Encryption: All data transmissions use SSL/TLS encryption, and sensitive data is encrypted at rest using industry-standard encryption protocols.
- Access Controls: Strict employee access controls ensure only authorized personnel can access personal data, and all access is logged and monitored.
- Regular Security Audits: We conduct regular security assessments, vulnerability testing, and third-party security audits to maintain high protection standards.
- Secure Infrastructure: Our systems are hosted on secure cloud platforms with multiple layers of security, including firewalls, intrusion detection, and regular security updates.
- Data Backup and Recovery: Regular automated backups ensure data availability while maintaining security standards for backup storage and access.
Security Incident Response: In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by law, and take immediate action to secure the affected systems and prevent further unauthorized access.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide our services and comply with legal requirements:
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Account Information | Duration of active account + 3 years | Service provision and legal compliance |
| Educational Records | 7 years after course completion | Educational accreditation requirements |
| Payment Information | 7 years after last transaction | Tax and financial regulatory compliance |
| Marketing Communications | Until consent is withdrawn | Marketing purposes with consent |
| Technical Logs | 12 months | Security monitoring and system optimization |
Automated Deletion Process
We use automated systems to delete personal data when retention periods expire. You can request immediate deletion of your account and associated data at any time, though some information may be retained for legal compliance purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. Here's what you should know about our cookie usage:
- Essential Cookies: Required for basic platform functionality, including login sessions, security features, and course progress tracking.
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous statistical data.
- Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
- Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness (only with your consent).
Cookie Management
You can control cookie settings through your browser preferences or our cookie consent banner. Disabling certain cookies may affect platform functionality, but essential cookies cannot be disabled as they're necessary for basic operations.
International Data Transfers
As an educational platform serving students globally, we may transfer your personal data outside the Philippines to countries with different data protection laws. When we do this, we ensure appropriate safeguards are in place:
- Transfers only to countries with adequate data protection levels or under approved transfer mechanisms
- Use of standard contractual clauses approved by relevant data protection authorities
- Implementation of additional security measures for data transferred to countries without adequate protection
- Regular monitoring of international data transfer compliance and security measures
Your Rights Regarding International Transfers: You have the right to obtain information about international data transfers involving your personal data and to object to such transfers in certain circumstances. Contact us for more details about specific transfer safeguards.
Children's Privacy
Our educational services are designed for adult learners aged 18 and above. We do not knowingly collect personal information from children under 18 years old without proper parental consent.
If we discover that we have collected personal information from a child under 18 without verified parental consent, we will take steps to delete such information promptly. Parents who believe their child has provided personal information to us should contact us immediately.
Educational Programs for Minors
In cases where we offer educational programs suitable for minors (ages 16-17) with proper parental consent, we implement additional privacy protections including enhanced data security, limited data collection, parental access rights, and strict data retention policies.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will:
- Post the updated policy on our website with a new "Last Updated" date
- Send email notifications to registered users about material changes
- Provide a summary of key changes in plain language
- Allow a reasonable period for review before implementing changes that affect your rights
Continued Use Constitutes Acceptance: By continuing to use our services after policy changes take effect, you acknowledge and accept the updated privacy policy. If you disagree with changes, you may discontinue using our services and request account deletion.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us:
Futureappdrive Privacy Team
Email: privacy@futureappdrive.com
Phone: +639615434007
Address: Pacita Avenue, San Vicente, San Pedro City, 4023, Philippines
We respond to privacy inquiries within 5 business days and will work with you to resolve any concerns about your personal data.